We know pet care can come with a lot of questions, so we’ve gathered the ones we hear most often to make things easier for you. Whether you’re wondering about what to bring to your first visit, how we handle emergencies, or what payment options are available, you’ll find helpful answers right here. Still need help? Just give us a call.
Defintely. We love meeting new pets and their people, and to make your first visit even easier, we offer $35 off for all new clients.
Both of our locations provide full-service veterinary care. If you’re closer to Princeton or Pearisburg, choose the one most convenient for you. If you need a health certificate or a Coggins test for your horse, our Princeton location offers these services.
We do our best to offer same-day availability for urgent cases whenever possible. Please call for availability.
We provide limited services for birds, reptiles, and small mammals like rabbits, guinea pigs, and hamsters. Please call ahead to confirm availability. Our Princeton location also offers health certificates and Coggins testing for horses.
We recommend annual wellness exams for most adult pets and twice-yearly visits for senior pets or those managing chronic conditions. Puppies and kittens need to come in more frequently during their first year to stay on track with vaccines and development.
You’re not alone. Many pets get nervous at the clinic. We’re here to change that. Our team uses gentle handling, treats, and patience to make each visit as low-stress as possible. With time and consistency, we often see anxious pets grow more comfortable and confident.
Yes. Even pets that stay inside can develop health issues, including dental disease, obesity, or internal conditions that are easy to miss without a physical exam.
Please bring your pet’s medical records, any current medications, and a list of changes in behavior, appetite, or routine. A favorite toy or treat can also help ease any nerves.
Visit CareCredit to apply online anytime. Prefer a little help? Our front desk team is happy to assist you during your next visit.
Once approved, simply use your CareCredit account at checkout like a credit card. If you apply in person, we can process your payment right away—no waiting necessary.
CareCredit can be used for a wide range of veterinary services: wellness exams, diagnostics, medications, dental cleanings, surgeries, and more. Plus, it’s accepted at many human healthcare providers too.
Most insurance plans are reimbursement-based. You pay for your pet’s care up front, submit a claim, and get reimbursed directly. Some providers also offer direct pay options. We’ll help you with any paperwork needed.
No. Pawlicy Advisor is a completely independent platform designed to help you shop smarter. There’s no cost to use it, and you don’t need to sign up to browse.
Think about what kind of protection makes sense for your pet: emergency coverage, hereditary conditions, or preventive care. Pawlicy Advisor helps you weigh your options and find the right fit for both your pet and your budget.
That depends on their species, age, lifestyle, and health history. We’ll create a custom vaccination plan just for them.
We’ll walk you through everything during your consultation, but most pets will need to fast the night before and come in early the day of surgery. Please let us know if your pet has had any recent changes in health or medications.
While there is always a risk with any anesthetic procedure, we take every precaution, starting with pre-anesthetic bloodwork and a physical exam. We use individualized protocols based on your pet’s breed, age, and health, and monitor them continuously throughout surgery.
Many procedures, like spays, neuters, and minor lump removals, allow for same-day discharge. If your pet needs extra monitoring, we’ll keep you informed and help with the next steps.
Recovery depends on your pet and the type of surgery. We’ll provide clear instructions, pain management, and follow-up support to help your pet heal comfortably and successfully.
Surgical costs depend on your pet’s condition and the specifics of the procedure. Before moving forward, we’ll give you a transparent, personalized estimate and take time to explain your options in full. To help make care more manageable, we also accept CareCredit, a pet-friendly payment solution that lets you spread out costs over time.
Yes, both our Princeton and Pearisburg locations offer dental exams, cleanings, and extractions as needed.
Most pets benefit from yearly dental cleanings. Smaller breeds, older pets, or those with a history of dental issues may need more frequent care.
Yes. Anesthesia allows us to safely and thoroughly clean below the gumline and take X-rays without causing your pet stress or discomfort.
Yes, consistent bad breath is usually a sign of dental disease. If your pet’s breath has changed, it’s time for an exam.
Our boarding cats and dogs are cared for by trained veterinary professionals in a safe, medically supervised environment. You’ll have peace of mind knowing your pet’s health and happiness are always our priority.
Absolutely. Our staff is experienced in administering medications exactly as prescribed by your veterinarian.
Yes, we offer medical boarding for pets who need close supervision, ongoing medication, or recovery support.
Yes, we encourage you to bring your pet’s food, bedding, and favorite toys to help them feel at home.
Because our boarding facility is part of a full-service veterinary clinic, your pet can receive immediate medical attention if needed.
